The following consulting and design work was produced at Meyer & Liechty from 1994 to 2008 and at WordPerfect Corporation from 1991 to 1994. When working as a team, it is sometimes difficult to identify individual contributions clearly. The item “Role” on each item below is an attempt to indicate my role in the project, but I couldn’t have done any of this without the fantastic people I have worked with throughout my career.
CLIENT: Personal Experiment / Berlitz
ORGANIZATION: Meyer & Liechty, Inc. / Berlitz
ROLE: Consultant, Strategist, Creative Director, Co-Designer
CLIENT: Personal Experiment
ORGANIZATION: Meyer & Liechty, Inc.
ROLE: Consultant, Strategist, Creative Director, Designer
CLIENT: Time Warner (Holding Company), CEO’s Office
ORGANIZATION: Meyer & Liechty, Inc.
ROLE: Consultant, Strategist, Creative Director, Technical Implementation
CLIENT: American Express
PROJECT: Global campaign to promote acceptance of Travelers Cheques to merchants (140 countries, 30 languages)
ORGANIZATION: Meyer & Liechty, Inc.
ROLE: Consultant, Strategist, Creative Director, Co-Designer, Production, Fulfilment
Our team worked as part of the global Travelers Cheque acceptance marketing team, including participation in bi-weekly team calls. The customer experience for Travellers Cheque users depended on merchants accepting the Cheques as currency wherever they might travel. This campaign was designed with global markets in mind. The goal was to produce a single, centralized campaign that could be used everywhere with minor adaptations of language and contact information. Initially, the design was created and tested with Amex representatives worldwide. When that was approved, we then translated and produced about the materials in 30 languages for use in 140 countries, coordinating approvals directly with Amex contacts in each country and region. This centralized creative, localization and production process was a significant improvement over previous methods where campaigns had been produced for the US market, then sent to major regions and countries for adaptation. Our centralized method reduced the cost by more than half and improved the consistency and quality of the campaigns. The increased efficiencies also allowed us to produce materials for smaller markets where it had been cost prohibitive in the past to hire a local agency for a few thousand pieces.
Meyer & Liechty also produced the printing of all versions locally and shipped the materials globally. That year we were the third largest international shipper for UPS in their Utah-Idaho region.
The zoom lens in the graphic shows that this was a globally centralized campaign.
(140 Countries, 30 Languages)
CLIENT: American Express
ORGANIZATION: Meyer & Liechty, Inc.
ROLE: Consultant, Strategist, Creative Director, Co-Designer, Production, Fulfillment
Our team was also on the team that produced the only images of the actual Euro Travelers Cheque used in all marketing worldwide. Our images of the Cheque were provided to Ogilvy & Mather and other agencies throughout the world. We worked directly with the global head of security to both overcome security features in the Cheque and to do it in a way that could not be counterfeited by others.
(15 Languages)
CLIENT: American Express
ORGANIZATION: Meyer & Liechty, Inc.
ROLE: Consultant, Strategist, Creative Director, Illustrator, Co-designer
CLIENT: World Trade Centers Association
ORGANIZATION: Meyer & Liechty, Inc.
ROLE: Consultant, Strategist, Creative Director
CLIENT: World Trade Week, New York City (Association)
ORGANIZATION: Meyer & Liechty, Inc.
ROLE: Consultant, Strategist, Creative Director, Illustrator, Co-designer, Member of WTW Board